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Sterling Hospital - Facility Director

Sterling Hospital - Facility Director

Sterling HospitalsGujarat, India
30+ days ago
Job description

Facility Director - Gandhidham (Gujarat)

A Facility Director of Operations is a strategic leader responsible for overseeing the operational efficiency and performance of a specific geographical region or zone within an organization. Their primary objective is to align zonal operations with the overall business strategy, ensuring optimal resource utilization, cost-effectiveness, and achievement of key performance indicators (KPIs).

Strategic Planning and Execution :

  • Developing and implementing operational strategies for the zone in alignment with the overall hospital's mission and goals.
  • Conducting market analysis to identify growth opportunities and competitive advantages.
  • Setting performance benchmarks and KPIs for the zone and monitoring progress.

Profit Centre Management

  • Profit Margin : Profit margin for each profit centre.
  • Revenue Growth : Revenue growth for each profit centre.
  • Cost Control : Cost control measures implemented for each profit centre.

    • Doctor Recruitment and Engagement

  • Doctor Recruitment : Number of new doctors recruited.
  • Doctor Retention : Doctor retention rate.
  • Doctor Satisfaction : Doctor satisfaction scores.
  • Doctor Productivity : Doctor productivity metrics (e.g., patient volume, revenue generated).

    • Business Development :

  • Identifying and developing new business opportunities within the zone.
  • Building relationships with key stakeholders, including doctors, payers, and community leaders.
  • Developing a strong network of doctors (Internal and externally) leading to growth of the business of existing clinical speciality and addition of the new clinical speciality for a sustainable business growth.
  • Representing the hospital in the local community.

    • Operational Excellence :

  • Design, develop and implement the standard operating process keeping view of the industry benchmarks and establish Key Performance Indicators for the regular performance monitoring for all aspects of the business.
  • Overseeing the day-to-day operations of multiple hospitals within the zone / defined business geographies.
  • Ensuring optimal utilization of resources, including manpower, equipment, and infrastructure.
  • Implementing process improvements and streamlining operations to enhance efficiency and productivity.
  • Managing the facility's infrastructure, maintenance, and upkeep.
  • Responsible to drive tech-lead initiatives to improve patient experience and cost optimization and resource utilization.
  • Doctor recruitment, engagement and retention.

    • Financial Management :

  • Developing and managing the zonal budget.
  • Monitoring revenue and expenditure to ensure financial viability.
  • Identifying cost-saving opportunities and implementing them effectively.
  • Analyzing financial performance and providing regular reports to the management.

    • Quality Assurance and Patient Safety :

  • Implementing and maintaining quality standards and patient safety protocols.
  • Conducting regular audits and inspections to ensure compliance.
  • Analyzing patient feedback and implementing corrective actions.

    • Regulatory Compliance :

  • Ensuring adherence to all applicable laws, regulations, and accreditations.
  • Managing relationships with regulatory bodies.
  • Conducting regular compliance audits and risk assessments.
  • Hospital and Healthcare Statutory compliance and liasoning with all relevant authorities.

    • Human Resources Management :

  • Overseeing recruitment, training, and development of staff across the zone.
  • Building and leading high-performing teams.
  • Ensuring employee engagement and satisfaction.
  • Handling employee relations and resolving conflicts.

    • Desired Profile :

  • Graduate (Any) Postgraduate (Any) from reputed university and Institute however, qualification in the Healthcare, Hospital Management shall be preferred.
  • Experience including hands-on experience into Hospital and Healthcare Management.
  • Business Acumen
  • Business Development
  • Excellent Communication Skills (Written & Verbal). Knowledge of Local Language shall be a plus.
  • Ability to recruit / retain / engage Clinicians and Other staff.
  • Sound knowledge of Hospital, Healthcare Management
  • Expertise in Business Planning, Business Strategy and financials.

    • ref : iimjobs.com)

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    Facility • Gujarat, India