No longer accepting applications
Customer Support Executive
Trupeer AIkolhapur, India5 days ago
Job descriptionTroubleshoot issues and guide users through product workflows and best practices. Escalate complex technical problems to relevant teams and ensure prompt Maintain accurate records of interactions in the ticketing system. Contribute to knowledge base documentation and process improvements. Excellent English communication skills - both written and spoken. Willingness to work night / early morning hours (1 AM onwards) to support the 2–3 years of experience in customer support or a similar client-facing role. Tech-savvy with familiarity in ticketing systems (e.g., Zendesk, Freshdesk, Intercom) Strong problem-solving skills, patience, and customer-first attitude. Prior experience supporting SaaS products or B2B customers. Understanding of basic technical troubleshooting or onboarding processes. Opportunity to work closely with a global customer base and fast-growing startup Growth-oriented culture that values initiative, empathy, and ownership.
About Trupeer
Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT
Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the
platform is democratizing product content creation enabling anyone to instantly create
professional product videos and documentation for software. Similar to how Claude and
Cursor empower everyone to build software.
The platform is already trusted by 20,000+ teams, including Fortune 100 companies, Glean,
MIT, Accenture and more. Read here : Forbes feature.
Role : Customer Support Executive
We are looking for a proactive and empathetic Customer Support Executive to assist our
global customers, primarily based in the US. The ideal candidate should have excellent
communication skills, a strong grasp of support tools, and the ability to manage customer
queries with professionalism and care.
Key Responsibilities :
- Respond to customer queries via email, chat, and support tickets in a timely and
professional manner.
resolution.
Must-Have Skills :
US time zone.
and CRM tools.
Good to Have :
What We Offer :
team. Exposure to international client communication and modern support tools.
Create a job alert for this search
Customer Support Executive • kolhapur, India
Related jobs
)
- Promoted
- New!
Customer Support Executive
30 SundaysKolhapur, IN Job Title : Customer Support Executive.Department : Customer Excellence (Operations).Sundays is a travel company that creates unforgettable vacations just for couples.
Founded by alumni from Apple, BC...Show moreLast updated: 2 hours ago
- Promoted
Customer Support Executive
Aasma CareersKolhapur, IN We are hiring for a MNC Company for Language Interpreter (Customer Support) Role.Permanent Work From Home PAN India.Languages : - Excellent English + Urdu / Gujarati / Punjabi / Bengali / Nepali / French.Note...Show moreLast updated: 30+ days ago
- Promoted
- New!
Front Desk Executive (HR Assistance)
ShipsyKolhapur, IN Job Title : Front Desk Executive (HR Assistance).We are looking for a proactive, people-friendly, and hands-on.Front Desk & Admin Executive (HR Engagement Support).
You’ll manage the front desk and o...Show moreLast updated: 2 hours ago
- Promoted
- New!
Support Engineer Mumbai
BroadStream Solutions, Inc.Kolhapur, IN Job Title : Support Engineer Playout.Reports To : Director of Engineering.Our teams spans across 6 countries around the world, working together to provide our customers with the very best software so...Show moreLast updated: 2 hours ago
- Promoted
- New!
Customer Support Executive
Laish Design LLPKolhapur, IN Laish Design LLP is a design engineering firm specializing in swimming pool products for the U.We focus on precision, innovation, and quality across every project we deliver.Our work supports leadi...Show moreLast updated: less than 1 hour ago
- Promoted
- New!
Customer Support Executive
Colosseum Tech (FalconAVL)Kolhapur, IN Colosseum Tech Solutions Pvt Ltd is a leading technology solutions provider dedicated to delivering exceptional customer experiences.
We are seeking a passionate and talented Technical Support Assoc...Show moreLast updated: 12 hours ago
- Promoted
- New!
Customer Support Intern
ZoloKolhapur, IN Intern - Customer Support (Voice & Non-Voice Process).Customer Experience, Central Support Team.As a Customer Support Intern at Zolo, you will be the front line of our customer experience.You'll ma...Show moreLast updated: 2 hours ago
- Promoted
Customer Service Representative
TPkolhapur, maharashtra, in International Customer Support Executive.Gurgaon (Remote – Work From Home).Rotational, including night shifts.We’re looking for enthusiastic and customer-focused individuals to join our internation...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Love Executive
Simply Nam BeautyKolhapur, IN Simply Nam is a celebrity makeup artist–led Indian beauty brand founded by Namrata Soni, built on the values of Expertise, Accessible High Performance, and Designed for India.We create thoughtful, ...Show moreLast updated: 2 hours ago
- Promoted
Customer Support Specialist
Scry AIsangli, maharashtra, in Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 30+ days ago
- Promoted
- New!
Sales and Customer Support Executive
Aurva Worldkolhapur, India Does culture and future of interactive games, gifts & working for a startup excite you?.Are you a College Fresher, dynamic & excited to work as a Sales Executive to bring in new leads & drive sales...Show moreLast updated: 5 hours ago
- Promoted
- New!
Customer Support Executive
FuturePath ConsultancyKolhapur, IN Hiring | Work From Home Opportunity 🏠.FK MLS L1 (Customer Support – Voice Process).Excellent English communication.Tamil / Telugu / Bengali / Kannada / others) is.
Graduates – Freshers can apply.Fre...Show moreLast updated: 2 hours ago
- Promoted
- New!
Customer Chat & Call Support Executive(fresher)
CodeGamaKolhapur, IN Customer Chat & Call Support Executive .Bengaluru, Karnataka (Work from Office) .Rotational Shifts with Rotational Week Off .
Handle inbound and outbound calls, as well as chat support, addressing c...Show moreLast updated: 2 hours ago
- Promoted
- New!
Customer Support
NDAKolhapur, IN We are currently looking for Customer Support Specialist to join our team, eager to join a growing international project.
At least a Bachelor's degree in any discipline.Excellent communication skill...Show moreLast updated: 2 hours ago
- Promoted
Customer Support Specialist
LawSikhoKolhapur, IN URGENT HIRING : Customer Support Team.Immediate Openings! Work From Home!.We are looking for motivated candidates, especially from Tier 2 / 3 / 4 / 5 Cities, to join our remote Customer Support team.Days ...Show moreLast updated: 30+ days ago
- Promoted
Senior Customer Service Executive
FridoKolhapur, IN Job Title : Senior Customer Service Executive Chat Process.We are looking for a dynamic and customer-focused Chat Support Executive to provide exceptional service through live chat.As a Chat Support...Show moreLast updated: 5 days ago
- Promoted
- New!
Customer Support Representative
RegisterKaroKolhapur, IN Customer Support Representative.We are looking for a motivated and empathetic.Customer Support Representative.You will be the first point of contact for our customers, helping resolve their queries...Show moreLast updated: 2 hours ago
- Promoted
Customer Support Representative
Kayana | Ordering & Payment Solutionssangli, maharashtra, in Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space.As a ...Show moreLast updated: 30+ days ago