Your Next Big Career Move - Infosys Bpm Service Desk Hiring In Pune
Infosys BPMPune, Republic Of India, IN30+ days ago
Job description✅ Excellent communication skills – both verbal and written ✅ Strong analytical and problem-solving ability ✅ Confidence in handling and resolving technical queries independently ✅ Willingness to work in a 24x7 environment (rotational US shifts) ✅ Comfortable with a Work From Office (WFO) setup in Pune Fluent English communication is a must 100% Work From Office – no hybrid or remote option Comfortable with night / rotational shifts (US time zones) 🌍 Global brand & structured career growth 🧠 Continuous learning and upskilling opportunities 🎯 Exposure to world-class processes and tools 👥 Diverse and inclusive workplace culture
🖥️ Join Infosys BPM – Service Desk (Voice Process) | Pune | Immediate Openings!
Are you someone who loves solving problems, has a knack for technology, and communicates with confidence? Infosys BPM is looking for energetic and customer-focused professionals to join our Service Desk – Voice Support team in Pune !
💼 What You’ll Be Doing :
- 📞 Provide top-notch support to global clients via calls, chat, and email
- 🛠️ Troubleshoot technical issues related to :
- VPN, Drivers, O365, Active Directory
- Operating systems & basic networking
- Microsoft Office and other productivity tools
- 🎫 Work on ticketing tools such as ServiceNow , Remedy , or Control-M
- 💡 Own the issue, analyze, and provide efficient, timely resolutions
- 🤝 Ensure every customer interaction adds value and leaves them satisfied
🌟 What We’re Looking For :
🚫 Non-Negotiables :
💡 Why Join Infosys BPM?
📍 Location : Pune
🕒 Shift : Rotational (24x7), including night shifts
📌 Mode : Work from Office only
Ready to launch your tech support career with Infosys BPM? Apply now and be part of a global success story!
Regards,
Infosys BPM
Talent Acquisition | INFY HR
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Your Next Big Career • Pune, Republic Of India, IN
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