Location : Chennai / HyderabadExperience Range- 5-10 yearsResponsibilities- ServiceNow implementation experience in Security operations - Security Incident Response, Vulnerability Response, Threat Intelligence, Configuration Compliance or modules- ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset - not limited to) will be an added advantage.- Working experience in implementation of catalog items and record producers.- Working experience in configuring Security incident response applications and OOB / custom integration build with SIEM tool / TI enrichment tools- Experience in building email integration for importing suspicious emails as Security incidents (Phishing use case)- Working experience in configuring Vulnerability response applications and integration with one of vulnerability scanner tool- Build service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service- Uses scripting tools and Service Now functionality create script to automate rote tasks being done in Service Now.- Performs integrations and process automation using Service Now Orchestration.- Load, manipulate and maintain data between ServiceNow and other systems.- Thorough understanding of ServiceNow Security incident response and Vulnerable Item processes- Performs system and integration testing with sample and live data- Monitor health, usage, and overall compliance of the application.
Servicenow Lead • Chennai, Tamil Nadu, India