International Customer Service
ConfidentialMumbai, India10 days ago
Job description
Job Location : Airoli, Navi Mumbai
Process : US Process - International Voice Process.
Salary : 3.30 LPA
Perks : Night Allowance + One-way cab (drop facility only)
Shift : US Shift (Night shift- Timings tentatively from 6 PM-3 AM)
Roles & Responsibilities :
- Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
- Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.
- Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines.
Skills Required
Healthcare insurance claims
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Customer Service • Mumbai, India
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