BUSINESS RELATIONSHIP MANAGER

Responsibilities :

• Maintaining a deep knowledge of company products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Identifying clients’ needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product / service consultations and guiding their decision-making process.
• Upselling and cross-selling products / services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Meeting sales / revenue targets.
• Ensuring client satisfaction.

Relationship Manager Requirements :