Provide Incident and problem management on the AWS IaaS and PaaS Platform
Monitoring and observability of system and platform performance
Collaboration with development and build teams on application and platform deployments and changes
Involvement in the resolution of Incidents and problems in an efficient and timely manner
Actively monitor an AWS platform and components for technical issues
Implement and improve on existing monitoring and observability solution
To be involved in the resolution of technical incidents tickets
Assist in the root cause analysis of incidents
Assist with improving efficiency and processes within the team
Examining traces and logs
Escalate incidents and problems to the appropriate teams
Working with third party suppliers and AWS to jointly resolve incidents
Experience and Skills Requirements :
Mandatory
Technical troubleshooting and problem solving
AWS management of large-scale IaaS PaaS solutions
Monitoring and troubleshooting servers, networks, and applications
Cloud networking and security fundamentals
Collaboration and communication skills
Highly adaptable to changes in a technical environment
Optional
Experience using monitoring and observer ability toolsets inc. Splunk, Datadog
Experience using Github Actions
Experience using AWS RDS / SQL based solutions
Experience using containerization in AWS
Working data warehouse knowledge Redshift and Snowflake preferred
Working with IaC Terraform and Cloud Formation
Working understanding of scripting languages including Python and Shell
Experience working with streaming technologies inc. Kafka, Apache Flink
Experience working with a ETL environments
Experience working with a confluent cloud platform
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Engineer • india, KA, India
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