Technical Support & Infrastructure Engineer

Company Description

Askari Infotech has been a trusted name in IT Products & Services for 24 years, continuously expanding to provide quality services and solutions to a broad customer base. We offer a diverse range of IT requirements including Cloud, Hybrid Cloud, On-Premise Solutions, Servers, Storage, Security, End-Point Computing, Peripherals, and related Professional Services. We specialize in system design, implementation, and integration to meet customer needs. Our commitment to customer satisfaction, quality sales, and efficient service is at the core of our operations. Askari Infotech adheres to the motto : "You run your Business, we run your IT."

Role Description

This is a full-time on-site role for an Information Technology Support Engineer located in Hyderabad, Telangana. The IT Support Engineer will be responsible for providing technical support and troubleshooting assistance to ensure smooth IT operations. Day-to-day tasks include managing system administration, handling help desk support inquiries, and resolving technical issues promptly and efficiently.

Qualifications

• Technical Support and Help Desk Support skills
• Information Technology and Troubleshooting skills
• System Administration skills
• Good communication and problem-solving skills
• Ability to work well under pressure and manage multiple tasks
• Experience in the IT sector is a plus
• Bachelor's degree in Information Technology, Computer Science, or related field
• Windows Server Administration
• Hyper-V
• Basic Knowledge of S2D and System Center would be an added advantage
• Basic Knowledge of Networking
• Basic Knowledge of Firewall and Security
• Basic Knowledge of Dell IDRac would be an added advantage