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Business Operations Manager

FluidechGurugram, Haryana, India

27 days ago

Job description

We’re Hiring : Manager / Sr. Manager – Business Operations

Location : Onsite – Gurugram, Haryana

Company : Fluidech IT Services Pvt. Ltd.

Employment Type : Full-Time

About Fluidech

Fluidech, part of the Esconet Group , is a fast-growing, ISO 9001 and ISO 27001-certified tech consulting company, helping businesses build (Cloud), automate (DevOps), and secure (Cybersecurity) .

With over 100+ global clients and award-winning GRC capabilities, we enable enterprises to operate securely and efficiently through scalable IT and cybersecurity solutions.

About the Role

We’re seeking a Manager / Sr. Manager – Business Operations to own and optimize our internal operations. If you’re process-oriented, ISO 9001-savvy, and driven by quality and results—this role offers the chance to work directly with leadership and make a tangible impact across all departments.

Key Responsibilities

Oversee and streamline daily business operations (HR, Finance, Sales, Delivery, Admin)
Ensure adherence to SOPs, ISO 9001 standards & process documentation
Lead internal audits and close process gaps or non-conformities
Collaborate with leadership to drive compliance, reporting & cross-departmental alignment
Analyse operational data and generate reports for strategic decisions
Coordinate with external auditors for ISO surveillance and compliance reviews
Identify & implement process improvement initiatives (Lean / Six Sigma preferred)
Train teams on process discipline, quality control, and documentation

Who We’re Looking For

7–12 years of experience in business operations , process management , or quality compliance

Proven expertise in ISO 9001 : 2015 , internal audits, and cross-functional team collaboration

Proficiency in MS Office, Google Workspace, ERP / CRM platforms

Strong documentation, communication, and problem-solving skills

Certifications in ISO 9001 (Lead Auditor / Internal Auditor) or Lean Six Sigma are a big plus

Bachelor’s or Master’s in Business Administration, Operations, or related fields

Why Join Fluidech?

Partner directly with the CEO and leadership team

Drive business excellence and contribute to company-wide success

Be part of a culture that values transparency, ownership, and growth

Access to certification sponsorships , employee recognition programs & wellness initiatives

Know someone perfect for this role? Tag them or apply now!

DM for queries or send your resume to apoorva.gupta@fluidech.com

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Operation Manager • Gurugram, Haryana, India