Head of Analytics

Since its inception in 2003 driven by visionary college students transforming online rent payment Entrata has evolved into a global leader serving property owners managers and residents. Honored with prestigious awards like the Utah Business Fast 50 Silicon Slopes Hall of Fame - Software Company - 2022 Women Tech Council Shatter List our comprehensive software suite spans rent payments insurance leasing maintenance marketing and communication tools reshaping property management worldwide.

Our 2200 global team members embody intelligence and adaptability engaging actively from top executives to part-time employees. With offices across Utah Texas India Israel and the Netherlands Entrata blends startup innovation with established stability evident in our transparent communication values and executive town halls. Our product isnt just desirable; its industry essential. At Entrata we passionately refine living experiences uphold collective excellence embrace boldness and resilience and prioritize different perspectives endeavoring to craft a better world to live in.

The Head of Analytics will lead a cross-functional team that will include individual contributors contributing to various client facing as well as internal reporting needs. This role partners closely with product engineering and business teams to ensure reporting tools are effective scalable and aligned with user needs. Responsibilities include overseeing report development managing the reporting backlog improving product documentation and supporting quality assurance initiatives. The Head of Analytics plays a key role in shaping reporting strategy standardizing our data gathering and reporting tech stack mentoring team members and driving operational excellence across reporting functions.

Responsibilities will Include

• Manage the intake prioritisation and resolution of reporting feature requests and bugs.
• Collaborate cross-functionally to define and refine reporting requirements and acceptance criteria.
• Provide oversight on user acceptance testing (UAT) and ensure the quality and functionality of reporting deliverables.
• Supervise team members provide guidance and ensure alignment with departmental goals.
• Maintain internal and external documentation for reports and reporting frameworks.
• Drive initiatives to enhance the overall usability and user experience of the reporting suite focusing on key areas like data integrity report performance and workflow automation.
• Leverage data on report usage performance metrics and development lifecycles to drive strategic decisions and continuous improvement for the entire reporting platform.
• Serve as a liaison between technical and non-technical stakeholders to translate business needs into reporting solutions.
• Help drive Quality initiatives by way of detailed test plans test cases and oversee UAT test and regression testing to prevent downstream issues
• Own Bug Diagnosis and Resolution - Act as the first line of defence for incoming bugs. Lead technical diagnosis of new issues document findings and ensure their prioritisation and resolution adhere to company SLA policies.
• Facilitate all agile ceremonies in coordination with the engineering team.
• Lead the development maintenance and optimisation of client-facing standard reporting solutions at Entrata.
• Help define requirements for any customer-specific reports
• Amplitude and Product usage reporting
• Intersection of Suites Product Reporting and cross-product synergies
• Marketing Analytics reporting
• Help with internal reporting needs around R&D operations product planning
• FP&A Reporting support

Essential Functions

Minimum Qualifications

Preferred Qualifications

Members of the Entrata team arent just intelligent and ambitious theyre the living embodiment of another core Value : Excellent Alone Better Together. Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity protected veteran status or any other applicable characteristics protected by law.

Its a great place to work! Will you join us

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience :

Director

Key Skills

Marketing & Promotions,Attorney At Law,Jni,Airlines,Art

Employment Type : Full-Time

Experience : years

Vacancy : 1