Key Account Manager - Rural Banking - IDFC First Bank

JOB DESCRIPTION

• Position Overview

Position Title

Key Account Manager

Department

IDFC First

Level / Band

Executive - 204

Role Summary :

Reports To

Cluster Manager

Supervises

NA

Geographic Area Covered

Branches

Stakeholders Internal

Supervisors, Ops, Underwriting, Legal

External

IDFC First Bank – Channel Partner

Partner and Client Management

Ensure sales targets assigned are met on every parameter

Customer service

Risk Management

‘Own-up’ the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts. Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status.

E Skills Required

Technical

Behavioral

Essential

Desired

Interpersonal skills

Communication skills

Creative thinking skills

Supervising / Leadership skills

Teamwork Skills

Influencing skills

Relationship Building skills

Decision making skills

F Incumbent Characteristics

Essential

Desired

Qualification

Graduation

Experience

1 to 3 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable