Sevicenow Developer

Role Overview

We are looking for a skilled ServiceNow ITSM Developer to design, develop, and maintain IT Service Management solutions using the ServiceNow platform. You‿ll play a key role in automating workflows, enhancing service delivery, and integrating systems to support enterprise IT operations.

Key Responsibilities

• Develop and configure ServiceNow ITSM modules : Incident, Problem, Change, Request, CMDB, and Knowledge Management
• Customize workflows, business rules, client / server scripts, UI policies, and notifications
• Implement integrations with external systems using REST / SOAP APIs
• Collaborate with stakeholders to gather requirements and translate them into technical solutions
• Maintain platform health through upgrades, patching, and performance tuning
• Create and maintain technical documentation for configurations and customizations
• Ensure compliance with ITIL standards and security best practices
• Provide technical support and troubleshoot ServiceNow related issues

Required Skills & Experience

Education