Head - Admin, Facilities and Wellness | BFSI

About Our Client

Client is a leading player in the financial services industry

Job Description

• Corporate & Branch Administration
• Lead day-to-day administration for the head office and network of branches across regions.
• Ensure seamless support services including office management, travel, hospitality, and logistics.
• Standardize administrative processes across locations for consistency and efficiency.
• Manage procurement of office supplies, assets, and administrative contracts with optimal cost control.
• Facilities Management
• Oversee infrastructure, workspace planning, and facility upkeep across corporate and branch locations.
• Ensure adherence to safety, fire, hygiene, and statutory compliance requirements.
• Partner with real estate and leasing teams for space planning, new branch openings, or consolidations.
• Manage vendor relationships for AMC, security, housekeeping, and technical maintenance.
• Wellness & Workplace Experience
• Design and implement wellness programs aligned with HR strategy, including physical, mental, and emotional well-being.
• Roll out Employee Assistance Programs (EAPs), health check-ups, mindfulness sessions, and ergonomic initiatives.
• Create safe, inclusive, and employee-friendly workspaces that enhance engagement and performance.
• Drive sustainability and environmental health initiatives in collaboration with HR and CSR teams.
• Risk Management & Compliance
• Ensure full compliance with internal controls, audit requirements, and external regulations.
• Prepare for and manage risk audits, insurance claims related to facilities, and disaster recovery for infrastructure.
• Develop and implement policies on business continuity, emergency response, and incident reporting.
• People & Team Leadership
• Lead a cross-functional team of admin officers, facility managers and wellness coordinators.
• Build a service-oriented, agile team culture that works in close collaboration with HRBPs and business leaders.
• Drive digitalization of administration processes through technology and innovation.

The Successful Applicant

Qualifications & Experience

• Graduate degree in Business Administration or related fields. MBA / PGDM preferred.
• 15-18 years of experience in administration and facility management, preferably in banking or retail industries.
• Experience leading pan-India operations and managing diverse teams across multiple office locations.
• Exposure to corporate wellness programs and employee engagement will be a strong advantage

Skills & Competencies

• Strong operational management and planning skills
• Excellent stakeholder and vendor management capabilities
• Working knowledge of health & safety, facility regulations, and insurance processes
• Strategic mindset with an employee-first orientation
• Effective communicator and collaborator with cross-functional teams
• Tech-savvy with familiarity in facility / helpdesk tools and automation platforms