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Service Engineer (AHU / HVAC) Hyderabad

Service Engineer (AHU / HVAC) Hyderabad

Synergy Resource SolutionsHyderabad, Telangana, India
6 days ago
Job description

Greetings from Synergy Resource Greetings from Synergy Resource Solutions, a leading HR Management Consultancy.

Our Client, a leading AHU & HVAC Products Manufacturing company requires a Service Engineer(AHU / HVAC) for Mumbai Location.

Position : Service Engineer

Experience : 4-5 years

Location : Hyderabad

Qualification : Diploma / BE- Mechanical

Salary : 4-5 lacs per annum

Office time : 9 : 30 AM to 6 : 30 PM (6 days)

Job Role :

Summary : Service Engineer

The Service Engineer will supervise the assembly and installation of AHUs at client premises, manage after-sales service requirements, and ensure customer satisfaction. The ideal candidate will have a strong technical background in AHU installation and commissioning, excellent customer service skills, and the ability to build positive relationships with clients.

Key Responsibilities :

Supervision and Coordination :

  • Oversee the assembly and installation of AHUs at client sites.
  • Ensure all installations comply with company standards and client specifications.
  • Manage timelines and resolve any on-site issues.

Site Status Updates :

  • Monitor and document daily site activities and progress.
  • Prepare and submit daily site status reports to the Project Manager and other stakeholders.
  • Identify and report any potential issues or delays promptly.
  • Ensure LD is not levied and extra claims are approved through regular, written communication.
  • Customer Service and After-Sales Support :

  • Serve as the primary point of contact for after-sales service requirements.
  • Handle customer calls and address any service-related issues promptly.
  • Provide training to customers on the operation and maintenance of AHUs.
  • Customer Relationship Management :

  • Create and maintain a positive image of the company among existing customers.
  • Develop strong relationships with clients to ensure repeat business and referrals.
  • Collect appreciation letters from satisfied customers as testimonials for the company's service quality.
  • Technical Expertise :

  • Utilize in-depth knowledge of AHU installation and commissioning to provide expert guidance and support.
  • Troubleshoot and resolve any technical issues that arise during and after installation.
  • Documentation and Reporting :

  • Maintain detailed records of service calls, installations, and customer feedback.
  • Prepare regular reports on service activities, customer satisfaction levels, and any areas for
  • improvement.

    If interested, please share your updated resume with details of your present salary, expectations & notice period.

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    Service Engineer • Hyderabad, Telangana, India