Executive - Customer care

Executive - Customer care(FullTime) We are looking for dynamic and energetic professionals / freshers to support our Business Development team based overseas. Customer Support Executives handle's phone and email interactions with customers. They manage customer order's , refund adjustments, claims, quotations, and process customer request's. They network with all groups and departments involved in customer orders, processing and support. Qualifications : -Identifying new opportunities -Interaction with customers -Processing customer orders -Supporting sales and development departments -Dealing with adjustments -Escalating any complaints -Updating database -Basic of the English language, both written and spoken,Expert in Malayalam. Education : Any Graduate, No Min exp criteria