Customer Support Executive

Voice Champions Wanted! Join Unacademy’s Learner Support Team – Bengaluru 🚀

Are you the go-to person when someone needs help?

Love solving problems and making people feel heard — all over a phone call?

This is your chance to turn that superpower into a career! 💥

Unacademy , India’s largest learning platform, is on the lookout for energetic and empathetic Customer Support Associates (Voice Process) to join our Bangalore team!

Role : Customer Support Associate – Voice Process

Location : Domlur, Bengaluru (Work from Office Only)

Working Days : 6 Days / Week

Timings : 11 : 00 AM to 8 : 00 PM (Fixed Shift)

Experience : 0.6 to 2 years (Voice Process)

Joining : Immediate or within 15 days

What You’ll Be Doing :

• Take inbound / outbound calls to assist learners with queries, subscriptions, and technical issues
• Deliver clear, empathetic communication while resolving concerns
• Ensure satisfaction on every interaction by being proactive and professional
• Maintain accurate call records and escalate issues as needed
• Meet targets for call handling time, satisfaction scores, and resolution

You’re a Great Fit If You :

Note :

This is a voice-only role – no chat / email

Work from Office only – No hybrid / remote option

Notice period must not exceed 15 days

Ready to Join the Mission to Democratize Education?

Interested candidates may also apply by emailing their resume to : laxmi.vijya@unacademy.com

Let’s build the future of learning — one call at a time.

Unacademy #CustomerSupport #VoiceProcess #HiringNow #BangaloreJobs #EdTechCareers #ImmediateJoiners #SupportChampions #WorkFromOffice #NowHiring