General Manager - Pharmaceutical Retail
Experience : 15+ years
Location : Chennai
South Indians preferred
job description includes- overseeing day-to-day operations, managing staff, controlling inventory, ensuring compliance, and driving sales and profitability. Key responsibilities involve setting sales goals, developing and executing strategies, managing budgets, analyzing performance, and building customer and professional relationships. This role requires strong leadership, analytical, and communication skills.-
Key responsibilities :
Operations Management : Oversee all daily operations of the retail pharmacy, ensuring efficient workflow and adherence to company policies.
- Sales and Profitability : Set sales targets, monitor P&L (profit and loss) statements, and implement strategies to achieve revenue and market share goals.
- Staff Management : Recruit, hire, train, and manage pharmacy staff, including setting performance goals and conducting performance reviews.
- Inventory Control : Manage inventory levels to ensure availability of products, oversee ordering, and ensure proper storage of pharmaceuticals.
- Compliance and Quality : Ensure the pharmacy complies with all relevant regulations and maintains high standards for patient care and medication dispensing.
- Customer and Professional Relations : Build and maintain strong relationships with customers and healthcare professionals, and resolve customer issues.
- Strategic Planning : Develop and implement long-term and short-term business plans and strategies to drive growth and identify new opportunities.
- Financial Oversight : Manage budgets, control expenses, and monitor key performance indicators to ensure financial health.
Required skills and qualifications :
Education : A bachelor's degree, often in a science-related field like Pharmacy or Biology, is typically required. An MBA in marketing or a related field is often preferred for roles with a sales and marketing focus.
Experience : Several years of experience in pharmaceutical sales, retail management, or a related field is necessary. Management experience is essential.Leadership : Strong leadership, team management, and interpersonal skills are crucial for guiding staff and fostering a positive work environment.Analytical : The ability to analyze sales data, market trends, and performance metrics to make data-driven decisions is vital.Communication : Excellent verbal and written communication skills are needed to interact with staff, customers, and other professionals.Business Acumen : A solid understanding of business management principles, including finance, marketing, and strategic planning.(ref : iimjobs.com)