Job Description

• Conducting workshop / meetings for requirement gathering with different business / application teams
• Implement best practices for BFSI / Technology / IT / Telecom / Pharma environment
• Implement Datacenter / cloud discovery and CMDB solution
• Responsible to design and review the Discovery / ADDM infrastructure
• Build custom TPLs Technology Pattern Language to enhance discovery coverage
• Develop scripts to build application relationship Application modeling
• Perform updates and upgrades to the Discovery / ADDM systems
• Integrate with 3rd party CMDB(ServiceNow / others)
• Integrate with 3rd party tools such as AD / Email / Credential vault
• Build Basic / Advanced queries to customize and enhance reporting.
• Experience with older version of BMC ADDM
• Perform discoveries and troubleshoot access issues to systems for discovery.
• Troubleshoot weekly discovery failures Password issues, WMI failures, connectivity problems
• Perform reconciliation and normalization activity to ensure completeness of data in CMDB
• Build custom attribute to sync custom inventory for CMDB sync
• Experience in Shell scripting skills, Regular expressions, XML editing
• Provide support documentations and checklist
• Experience in Backup and Restore
• Configure Custom Dashboard & Reports as per business requirement
• Monitor appliance health
• Exposure to Laptop / Desktop discovery or automation tool would be added advantage