Providex System Support Specialist

Job Description : Providex Support SpecialistRole OverviewThe Providex Support Specialist ensures the smooth operation of legacy applications built on the Providex or PxPlus platform. They provide technical support, perform system maintenance, and assist in the phased migration to modern ERP systems like Microsoft Dynamics 365.Key ResponsibilitiesSystem Maintenance & MonitoringMaintain Providex-based applications and databases.Monitor performance and resolve runtime errors or system crashes.Technical SupportProvide first- and second-line support to end-users.Troubleshoot issues related to Providex logic, file I / O, and UI components.Data ManagementEnsure data integrity across Providex systems.Support ODBC connectivity and SQL-based reporting.Migration & IntegrationCollaborate with IT teams to phase out Providex systems.Assist in data migration to platforms like Dynamics 365 or SAP.Develop APIs or wrappers to integrate Providex with modern systems.Documentation & TrainingMaintain technical documentation and user manuals.Train users and junior staff on Providex system usage and troubleshooting.Skills & QualificationsProficiency in Providex / PxPlus / Business BasicExperience with ODBC , SQL , and legacy ERP systemsFamiliarity with Windows / Linux environmentsStrong problem-solving and debugging skillsAbility to work with cross-functional teams (IT, finance, logistics)Knowledge of NOMADS or WindX (Providex GUI tools) is a plus