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Last Mile Executive

Last Mile Executive

Pluckkkolkata, west bengal, in
4 hours ago
Job description

Location : Delhi

Experience : 2–6 years | Employment Type : Full-time (Night Shift : 10pm to 7am)

Are you someone who thrives in fast-paced logistics environments and enjoys solving real-world delivery challenges? Join our growing Operations team as a Last Mile Executive, where you'll play a key role in driving seamless B2B and B2C deliveries.

About the Role :

As a Last Mile Executive, you’ll coordinate last mile dispatches, monitor delivery performance, resolve on-ground issues, and work closely with delivery partners to ensure high service levels. This is a critical role ensuring timely and efficient order fulfilment.

Key Responsibilities :

  • Coordinate daily dispatches with 3PL and internal fleet teams
  • Monitor real-time delivery tracking and resolve exceptions / escalations
  • Ensure timely pickups / deliveries as per SLAs
  • Support route planning and suggest on-ground improvements
  • Collaborate with warehouse and customer service teams for smooth order flow
  • Maintain MIS reports and support performance dashboard creation
  • Assist in field audits, hub visits, and vendor performance reviews

What We're Looking For :

  • 2–6 years of experience in last mile logistics, dispatch, or delivery operations
  • Prior exposure to e-commerce, FMCG, or 3PL operations preferred
  • Familiarity with GPS tracking, route optimization tools, and MS Excel
  • Strong coordination and communication skills
  • Problem-solving mindset with attention to detail
  • Willingness to travel locally (up to 20%) for field supervision
  • What We Offer :

  • A fast-paced, high-growth work environment
  • Exposure to the latest logistics tech tools
  • Cross-functional collaboration with internal teams and partners
  • A culture of ownership, agility, and performance
  • Send your resume at ganga.chaudhary@pluckk.co.in

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    Executive • kolkata, west bengal, in

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