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Customer Support Executive
Find My Teammumbai, India30+ days ago
Job descriptionProficiency in on-site implementation, excellent communication, adaptability, and trustworthiness. Strong problem-solving and troubleshooting abilities to work collaboratively with clients and internal teams. MS Word and Excel(Check Version, Installation, Functions, Data List, etc..), Outlook , SQL (Database, Joints, Triggers, Table etc.) & Crystal Report is must
Key Responsibilities :
- Conduct on-site implementation and training sessions for software products such as ERP, CRM, GST, Export, Payroll, and HRMS.
- Provide hands-on support during the software implementation process and address client queries effectively.
- Ensure seamless integration of software with the clients existing processes and systems.
- Build and maintain trustworthy relationships with clients to ensure long-term satisfaction.
- Gather feedback from clients and coordinate with the development team to improve the software.
Key Requirements :
Timing - 9.30 am to 6.30 pm
Work days- Monday to Saturday
How to Apply :
If you meet the above requirements and are passionate about delivering exceptional customer support in the IT software industry, please send your updated resume to
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Customer Support Executive • mumbai, India
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