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New Demand - SAP OTC Architect
New Demand - SAP OTC ArchitectConfidential • Mumbai
New Demand - SAP OTC Architect

New Demand - SAP OTC Architect

Confidential • Mumbai
3 days ago
Job description
  • years of relevant experience in SAP SD / Order to Cash domain.
  • Must Have Skills

    • SAP SD
    • EDI Knowledge
    • Excellent Communication
    • Role Responsibilities

    • Provide Level III hands-on support for the SD / OTC module and assist in issue resolution as required.
    • Analyze recurring issues, identify root causes, and propose permanent corrective solutions.
    • Take ownership of end-to-end functional development including requirement analysis, estimation, functional specifications, testing, and deployment.
    • Work after-hours when required to resolve high-priority production issues.
    • Document business requirements and prepare detailed functional descriptions and solution specifications.
    • Work closely with SAP Global Delivery Group members to implement and support solutions.
    • Build, configure, and test system solutions including preparation of formal test plans and test data.
    • Use formal testing tools to log and track test results.
    • Provide support and consultation for production applications in the SD / OTC area.
    • Report status and progress of all assigned tasks and projects.
    • Coordinate with software vendors and external resources when required for solution delivery.
    • Ensure all OTC-related tasks are properly designed, configured, implemented, and tested.
    • Review functional and technical specifications and suggest improvements prior to development.
    • Follow formal change control processes, including incident and problem management.
    • Manage multiple priorities effectively in a dynamic support environment.
    • Adhere strictly to SLAs and ensure timely delivery of support and solutions.
    • Maintain consistency of the global process model by following standard global templates.
    • Skills Required

      sap otc , Hp Alm, Sap Gts, Otc

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