Senior People Operations Manager

Location : - Delhi (Hybrid)

About Tide

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 650,000 SME members (10% market share) and more than 350,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

About the team

The People Operations team works to provide best-in-class experiences to employees via tech driven solutions, scalable processes and an employee centric mindset.

About the role

As a senior people operations manager, you will

• Lead the design, deployment, and enhancement of people technology solutions, ensuring they meet business needs and integrate seamlessly with existing systems.
• Analyze and identify opportunities to improve current people tech processes and functionalities.
• Monitor and maintain the performance of people tech solutions, addressing issues and implementing updates as needed.
• Collaborate with internal teams and vendors to resolve technical challenges and ensure optimal system functionality.
• Utilize data and analytics to inform decisions and strategies related to people tech solutions and broader people operations.
• Work closely with HR, IT, and other relevant departments to ensure seamless integration and functionality of people tech solutions.
• Contribute to overall people team goals, including supporting employee engagement, performance management, and development initiatives.
• Contribute to the design, implementation, and continuous improvement of People Operation policies, programs, and processes that align with company goals and promote a positive and inclusive work environment.

What we are looking for

What you’ll get in return :

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.