Bluebash - Telephony / VoIP Engineer - CPaaS / SIP

Description :

We are an AI Voice Agent startup building the next generation of intelligent, human-like voice assistants for businesses.

Our platform integrates with telephony systems, CCaaS / CPaaS providers, and modern AI technologies to deliver seamless customer experiences.

We are looking for a Telephony / VoIP Engineer who can accelerate our expertise in telephony infrastructure and voice technologies.

Key Responsibilities :

• Design, develop, and optimize telephony solutions integrating with Asterisk, FreeSWITCH, and other CPaaS platforms (Twilio, Vonage, Plivo, etc.
• Architect scalable and reliable CCaaS / CPaaS workflows for inbound and outbound voice communication.
• Collaborate with AI / ML engineers to integrate AI-driven voice agents with traditional and modern telephony stacks.
• Troubleshoot and optimize call quality, latency, SIP / RTP handling, NAT traversal, and codec performance.
• Build automation scripts, monitoring tools, and APIs in Python to manage and extend telephony systems.
• Ensure compliance with VoIP standards and protocols (SIP, RTP, WebRTC, SRTP, DTMF, IVR).
• Collaborate with product and infrastructure teams to deliver carrier-grade voice reliability.
• Research and implement new technologies in voice processing, call analysis, and AI-driven telephony workflows.

Required Skills & Experience :

(ref : hirist.tech)