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Content Moderator

Content Moderator

HCLTechNoida, Uttar Pradesh, India
6 days ago
Job description

HCLTech is Hiring || Content Moderation || 1st July ,2025|| Walk In Drive || 11 : 00 AM - 4.00 PM

Location : HCL Technologies - A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59)

  • Contact Person : Tanya
  • Hike - Standard (as per the budget)
  • Shift-Rotational

Please carry :

  • 2 Updated Resume
  • 1 ID Proof Pan card / Aadhar Card (Do not bring any laptops, pen drives, or electronic device)

    • Experience : 1+ Years

    Location : Noida

    Shift : US Shift

    5days working and rotational off

    Job Description :

    Type of Requirement- Content moderation (Excellent Written & Verbal Communication is a must)

    Designation : Associate

    Required Skills :

  • Excellent fluency in the English language, both written and spoken.
  • Driven to deliver an excellent customer experience through resolutions and adherence to response times.

    • Skills Set Required :

  • Excellent English written communication skills (MUST HAVE)
  • Strong email writing skills with a focus on customer service.
  • Ability to solve customer queries via email.

    • Job Responsibilities :

    1. Monitor, moderate user-generated content such as comments. Moderate publisher-generated content against preset Customer guidelines.

    2. Approval / rejection of content / comments in compliance & non-compliance with customer guidelines, respectively.

    3. Keep track, be aware of news, current affairs, especially international markets like the US.

    4. Identify gaps / gray areas in policies & guidelines based on ground truth data.

    5. Store, document edge cases, nuanced examples among moderated content to create referenceable repositories.

    Key Skills :

    1. Experience as a content moderator, social media moderator or equivalent newsroom experience print / digital / TV

    2. Familiarity with news & media editorial policies

    3. Fluent English skills oral and written. Excellent comprehension skills - C2 English level

    4. Ability to work under pressure and make sound judgment calls

    5. Degree in journalism / communication / English or similar field

    6. English expert level certifications

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    Content Moderator • Noida, Uttar Pradesh, India