Head of Engineering

The Mission :

As a Director of Engineering at Telus Digital, you will build and lead a high-performing team that

delivers customer-loved products with exceptional quality, speed, and reliability. You will define

the technical vision and provide enterprise-level architectural guidance to ensure our platforms

are scalable, secure, and seamlessly integrated with our business strategy.

What you will do

• Own Delivery & Reliability : Drive the end-to-end delivery of AI-powered products and

features. Drive quarterly planning and execution, ensure commitments are met on time,

and uphold high availability, low latency, and deliver measurable business value.

enterprise-wide technical strategy for Telus Digital's AI initiatives. Establish architectural

standards, best practices, and governance frameworks to ensure consistency and

quality across the organization.

Engineers,Managers, and specialised technical talent. Foster a culture of technical

excellence, accountability, and continuous learning to meet the evolving needs of the

business.

improvement. Set and maintain high standards for code health, test coverage, and

developer experience to ensure sustainable development.

stakeholder teams to translate strategic business goals into a focused roadmap. Make

data-driven decisions

sponsor platform investments that reduce cycle time and improve the overall developer

experience.

incident response, change management, and post-incident learning. Ensure that

reliability and security are a shared responsibility for all team members.

clear interfaces between research, data, engineering and all critical teams to ensure a

fluid and efficient workflow.

Evaluate buy vs. build decisions and manage relationships with strategic partners

and evolve strategically to meet any evolving needs to grow the organization.

Qualifications :

multi-team organizations.

customer-facing systems preferably powered by Ml / AI at scale.

modern full stack technologies, with a proven ability to design and govern large-scale

systems. You have experience defining and socializing architectural standards.

earning the respect and ability to mentor top individual technical talent.

performance, and build healthy, diverse teams.

concepts, negotiate effectively, and make clear decisions with executives and

cross-functional partners.

management.

diverse top tier colleges and fortune top engineering companies

feature stores, model training, versioning, and monitoring.

Nice to have

explainability.

Terraform.

responsible AI practices.

About us : https : / / drive.Google.Com / file / d / 1Cq1cmk-ND-MDZVZcBdpIyhd5PfQOdQK- / view?usp=drive_link