Customer Love Executive
Simply Nam BeautyBengaluru, IN5 hours ago
Job descriptionIdentify recurring issues, run root-cause analyses, and drive quick cross-functional fixes. Engage directly with customers to upsell and cross-sell based on their needs, preferences, and purchase history — turning service conversations into meaningful brand and product recommendations. Use insights from customer conversations to design logical workflows and automation within CRM tools that improve response time, personalization, and overall customer experience. Build proactive touchpoints — welcome journeys, “how-to” guides, post-purchase education, and surprise-and-delight moments. Track and report key metrics : response time, resolution rate, repeat purchase rate, and sentiment trends. Have 2–5 years of experience in Customer Experience, CRM, or Community Management within D2C or consumer brands (Beauty, Fashion, or Lifestyle preferred). Background in sales will he a plus. A deeply empathetic communicator — you genuinely enjoy helping people and solving problems. Highly organized and analytical — you notice patterns, identify root causes, and drive structural fixes. Collaborative by nature — comfortable working with Ops, Tech, Product, and Marketing teams to close the loop. Fluent in English (Hindi and regional languages are a plus). A believer in Simply Nam’s mission of expert-led, accessible beauty designed for Indian consumers.
About Us :
Simply Nam is a celebrity makeup artist–led Indian beauty brand founded by Namrata Soni, built on the values of Expertise, Accessible High Performance, and Designed for India.
We create thoughtful, high-performance products that celebrate Indian skin tones, undertones, and climate — with authenticity, education, and care at the core.
Why join us :
Work directly with Namrata Soni and the founding team shaping India’s next-generation beauty brand.
Build a category-defining “Customer Love” function from the ground up.
Join a young, high-energy, purpose-driven brand redefining beauty for Indian consumers.
Role Overview :
We’re looking for a Customer Love Lead to own and elevate the customer experience at Simply Nam — across service, satisfaction, and relationship-building.
You’ll be the brand’s voice at every touchpoint : solving problems, turning queries into conversions, and building genuine brand love.
What you'll do :
- Lead customer communication across email, chat, WhatsApp, marketplaces, and D2C channels.
- Resolve issues with empathy and speed; maintain CSAT >
90% and NPS >
70.
Who you are :
If you believe great service builds great brands — we’d love to hear from you!
Create a job alert for this search
Customer Executive • Bengaluru, IN
Related jobs
Job Title : Remote Sales Executive – Lead Generation & Cold Calling.We are looking for a proactive and results-driven Remote Sales Executive to join our team.
In this role, you will independently gen...Show moreLast updated: 4 days ago
- Promoted
Customer Care Executive
AutoAid IndiaBengaluru, Karnataka, India Auto Aid is an easy-to-use app connecting the vehicle owner and automotive service provider on a single platform in Bengaluru.
The platform aims to provide a hassle-free journey and services for bot...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Support Executive
Laish Design LLPhosur, tamil nadu, in Laish Design LLP is a design engineering firm specializing in swimming pool products for the U.We focus on precision, innovation, and quality across every project we deliver.Our work supports leadi...Show moreLast updated: 1 hour ago
- Promoted
Customer Success Executive
ShopalystBengaluru, Karnataka, India Are you driven by structure, accountability, and the satisfaction of seeing seamless operations translate into delighted clients? Do you enjoy coordinating across teams, ensuring timelines are met,...Show moreLast updated: 6 days ago
- Promoted
Senior Customer Service Executive
FridoBengaluru, IN Job Title : Senior Customer Service Executive Chat Process.We are looking for a dynamic and customer-focused Chat Support Executive to provide exceptional service through live chat.As a Chat Support...Show moreLast updated: 5 days ago
- Promoted
- New!
Customer Operations Executive
Mera KalBangalore, IN Mera Kal is dedicated to empowering Indian families to achieve their life goals through simple and affordable financial services.
Our mission is to expand access to affordable credit for millions of...Show moreLast updated: 5 hours ago
- Promoted
- New!
Happiness Executive
ISSCBengaluru, IN Incentive upto Rs 40,000 / per month.We are building a unique platform focused on.Happiness Executive / Conversation Partner.
Build warm, empathetic connections while maintaining professionalism.Liste...Show moreLast updated: 5 hours ago
- Promoted
Customer Relations Executive
SWITRUS HOLIDAYSbangalore, karnataka, in Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation.
Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 16 days ago
- Promoted
Customer Relationship Executive
SWITRUS HOLIDAYSbangalore district, karnataka, in Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation.
Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 16 days ago
- Promoted
- New!
Customer Love Executive
Simply Nam BeautyBangalore, IN Simply Nam is a celebrity makeup artist–led Indian beauty brand founded by Namrata Soni, built on the values of Expertise, Accessible High Performance, and Designed for India.We create thoughtful, ...Show moreLast updated: 5 hours ago
- Promoted
- New!
Sales and Customer Support Executive
Aurva WorldBengaluru, Karnataka, India Does culture and future of interactive games, gifts & working for a startup excite you?.Are you a College Fresher, dynamic & excited to work as a Sales Executive to bring in new leads & drive sales...Show moreLast updated: 15 hours ago
- Promoted
Lead Generation Executive
APPIT Software Inchosur, tamil nadu, in We are seeking an experienced and dynamic.The ideal candidate will have hands-on experience in B2B lead generation, strong communication skills, and proficiency in CRM and outreach tools.This role ...Show moreLast updated: 4 days ago
- Promoted
- New!
Customer Chat & Call Support Executive(fresher)
CodeGamaBangalore, IN Customer Chat & Call Support Executive .Bengaluru, Karnataka (Work from Office) .Rotational Shifts with Rotational Week Off .
Handle inbound and outbound calls, as well as chat support, addressing c...Show moreLast updated: 5 hours ago
- Promoted
Customer Chat & Call Support Executive
CodeGamaBengaluru, Karnataka, India Customer Chat & Call Support Executive .Bengaluru, Karnataka (Work from Office) .Rotational Shifts with Rotational Week Off .
Handle inbound and outbound calls, as well as chat support, addressing c...Show moreLast updated: 30+ days ago
- Promoted
- New!
Executive
Allcargohosur, tamil nadu, in Coordination with overseas agents.To quote rates to the customers and feedback.Arrange shipments as per customer’s requirements at various destinations.
Send CAN to the customers well before arrival...Show moreLast updated: 1 hour ago
- Promoted
- New!
Customer Service Executive
AMPMhosur, tamil nadu, in AMPM is a luxury brand that designs versatile, stylish, and functional products, reflecting a seamless transition from day to evening and season to season.
The brand combines contemporary and classi...Show moreLast updated: 2 hours ago
- Promoted
Remote Sales Executive – Lead Generation & Cold Calling
SSK AutoWorkshosur, tamil nadu, inRemote
- Promoted
Executive - Customer Success (Fresher -2 years of exp)
Probe42Bengaluru, Karnataka, India Probe42 is a leading Fintech company that offers rich data insights on companies in India.Our platform provides access to over 500+ data points on 2.
Our comprehensive data points comprise detailed ...Show moreLast updated: 5 days ago
- Promoted
Customer Support Executive (B2B)
Art Gharanahosur, tamil nadu, in At Art Gharana, we believe creativity can transform workplaces.As we expand our corporate (B2B) vertical globally, we’re looking for a Customer Support Executive who can deliver outstanding client ...Show moreLast updated: 5 days ago