Providex System Support Specialist

Job Description : Providex Support Specialist

Role Overview

The Providex Support Specialist ensures the smooth operation of legacy applications built on the Providex or PxPlus platform. They provide technical support, perform system maintenance, and assist in the phased migration to modern ERP systems like Microsoft Dynamics 365.

Key Responsibilities

System Maintenance & Monitoring

Maintain Providex-based applications and databases.

Monitor performance and resolve runtime errors or system crashes.

Technical Support

Provide first- and second-line support to end-users.

Troubleshoot issues related to Providex logic, file I / O, and UI components.

Data Management

Ensure data integrity across Providex systems.

Support ODBC connectivity and SQL-based reporting.

Migration & Integration

Collaborate with IT teams to phase out Providex systems.

Assist in data migration to platforms like Dynamics 365 or SAP.

Develop APIs or wrappers to integrate Providex with modern systems.

Documentation & Training

Maintain technical documentation and user manuals.

Train users and junior staff on Providex system usage and troubleshooting.

Skills & Qualifications

Proficiency in Providex / PxPlus / Business Basic

Experience with ODBC , SQL , and legacy ERP systems

Familiarity with Windows / Linux environments

Strong problem-solving and debugging skills

Ability to work with cross-functional teams (IT, finance, logistics)

Knowledge of NOMADS or WindX (Providex GUI tools) is a plus