Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Sourcing & Procurement analyst will be primarily responsible for supporting eProcurement tools for UnitedHealth Group external trade suppliers. This role will play an integral part in implementing electronic ordering and invoicing with strategic suppliers to drive contract compliance, spend visibility, and automation. Driving change management with key business stakeholders on new processes, and oversee activities of project team
Primary Responsibilities
- Performance Metrics Management and Reporting Activities :
- Project content and strategy including : Supplier Enablement Strategy Execution, Catalog creation and maintenance, Supplier Integration
- Be able to analyze processes and rapidly determine critical business pain points and opportunities for improvement
- Self-starter and curious learner with proficiency in documenting and managing business requirements and business processes
- Be able to drive collaboration and change management with team members on various projects ARIBA system experience preferred, or comparable procure-to-pay system
- Ongoing Work Activities :
- Major areas of focus will be enabling suppliers on Ariba , support, training, testing, and helpdesk for the internal and external user base
- Assists Customers with strategy and suppliers with documentation around electronic invoicing
- Leverages Ariba's expertise to design and develop an effective supplier enablement strategy that determines the type of enablement suppliers require based upon their profile, purchase order, invoice volume, and spend - Full account vs Light account
- Analyze supplier spend via different origins
- Involvement in supplier survey calls / relationship meetings
- Establishing relationship with vendors / Suppliers on ASN
- Educate Suppliers on ASN [Ariba Supplier Network] configuration or set up if need be
- Set up Supplier data - in ARIBA
- Classifying catalog vendors. Define / set catalog vendors in ERP systems
- UNSPSC Mapping and identifying any gaps or analyzing UNSPSC codes
- Handling different types of orders - ERP, PCard, Direct..etc. as part of P2P process
- Should help / coordinate in troubleshooting issues related to catalog outages in ARIBA or vendor sites (Punch outs) - unplanned outages or scheduled outages
- Supplier Feedback process for any content / catalog related errors
- Work with commodity managers closely gathering requirements for Catalog Filtering
- Work with IT and Business for - Catalog deployment, activation, and deactivation - as per go live dates
- Should help in ensuing correct ordering methods, correct supplier locations defaults
- Coordinating the Troubleshooting process for PO not generated or not reached ASN / vendor
- Decision Making on Force Order issues
- ASN Membership Renewal - Working on restoring ASN suspended vendor relationship. Need to work closely with IT, Business, Support functions
- Unknown Supplier Issues
- Testing and Deployment, sign off process
- Work with Process Enablement Lead to satisfy system configuration needs
- Review setups and maintain supplier integrations after initial go live
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and / or re-assignment to different work locations, change in teams and / or work shifts, policies in regards to flexibility of work benefits and / or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications
Bachelor's degree3+ years of relevant experienceFunctional testing & QA experienceExperience with using Microsoft Office applications, Excel, Word, Outlook, PowerPointExperience with a Procure to Pay system (Ariba,Coupa etc.)Expert in Ariba Network features and functions, including Supplier Enablement AutomationWorking knowledge of requisition and Purchase Order, Supplier Enablement processesKnowledge of the vendor set up processKnowledge of the UNSPSC Commodity Code SystemKnowledge of catalog formats - CXML, CIF and catalog management processStandard software knowledge in Microsoft excelUnderstanding and working knowledge of sourcing & procurement contracting, PO process flowsProven attention to detailProven excellent analytical skillsProven excellent communication skillsProven excellent communication skills, both written and verbal, to support daily interactions with onshore and offshore business partnersProven solid organizational skills, managing tasks and deadlines against goalsProven ability to manage work activity and fastProven ability provides measure on the work being performed for UnitedPreferred Qualification
Health Care Industry experienceAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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Skills Required
Cif, Ariba, cxml, Microsoft Office Applications