Admissions Counsellor - Working Professionals

Summary - The ideal candidate for this role is a proven sales performer adept in direct-to consumer consultative sales who excels at working with high ticket size products. As an upGrad Admission Counsellor [AC], you will help prospective learners find the right educational course to upskill themselves and progress in their careers. You will guide them through the decision-making process and persuade them to enroll in upGrad programs.

Roles & Responsibility -

• Act as a mentor and guide for potential learners, offering career advice and insights into how upGrad can accelerate their professional journey.
• Provide personalized career counseling to potential learners, assisting them in charting their career trajectory and demonstrating how upGrad can facilitate their goals.
• Meet weekly enrollment, revenue, and collection targets to contribute to the overall success of the organization.
• Establish the unique value and effectiveness of upGrad's online / blended learning model to potential learners.
• Manage the complete sales lifecycle for assigned leads, including initiating contact, conducting product demonstrations, closing sales, and nurturing post-sales relationships.
• Maintain a comprehensive database of lead interactions within the CRM system, offering continual feedback to the marketing team to enhance lead quality.

Eligibility Criteria -