Designing and developing advanced ServiceNow forms with complex workflowsWriting and managing API scripts (e.g. for integrations with Bentley servers and other external platforms)Setup tickets tracking / monitoring capabilities for ticket managed in DEB teams.Writing technical and methodological support documentationSupporting and maintaining existing ServiceNow developments and future enhancements (including work done by predecessors or other developers)Providing Level 2 technical support (analyzing and resolving complex tickets related to ServiceNow developments)Contributing to Knowledge Management by sharing technical expertise and mentoring less experienced team members when neededQualifications : Required education :
Given the responsibilities outlined such as designing complex ServiceNow forms and developing API integrations seeking candidates with a Masters degree might be beneficial especially if the role involves strategic development and mentoring responsibilities. However experienced candidates with a Bachelors degree and significant hands-on experience could also be highly effective.
Required Experience :
A minimum of 5 years of hands-on development experience on the ServiceNow platform.
Technical Skills :
- Advanced expertise in ServiceNow development (custom forms complex workflows business rules UI policies client / server scripts)
- Creating and managing API integrations (REST SOAP etc.) with specific experience connecting ServiceNow to external services such as Bentley servers is a plus
- Familiarity with ITIL practices and ServiceNow modules (ITSM ITOM custom apps)
- A high level of fluency in both written and spoken English is essential
Additional Information :
- Capable of working autonomously without technical guidance
- Strong interpersonal skills for daily user interactions
- Ability to consolidate understand and communicate information both in writing and verbally
- Strong problem-solving skills and ability to analyze complex technical challenges
- Proactive reliable and capable of prioritizing tasks in a fast-paced environment
Remote Work : No
Employment Type : Full-time
Key Skills
CCTV,Computer Science,Corporate Marketing,E Learning,Arabic English Translation
Experience : years
Vacancy : 1