Regional Operations Manager

Key Result Areas for the Incumbent

• Process Responsibilities
• Drives sales activities and implements ways to improve volume and profit;

tracks sales and productivity

§ Rent negotiations

Key Behavioral competencies required to perform this role

1. Communication

2. Customer Focus

3. People Management & Development

1. Initiative,

2. Raising Productivity / Planning

3. Organizing, Leadership skills

Key Technical competencies required to perform this role

1. Expertise in MS Office

2. Data interpretation capability

3. Channel management skills

4. Understanding of the key performance indicators

5. Inventory Management

6. Results orientation

7. Customer orientation

1. Negotiations Skills

2. Planning, Organizing,

3. Co-coordinating & Monitoring skills

4. Brand & product management skills

5. Ability to think, plan & execute large an agenda

6. Good leadership skills

7. Project Management

Key Performance Indicators

1. Targets vs. Achievement

2. Shrinkage control

3. Mystery shopping

4. VM scored cards

5. SPF / MPF

6. Retention

7. Revenue