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Lennox - Salesforce Solution Architect
Lennox - Salesforce Solution ArchitectLennox India Technology Centre Private Limited • Chennai, India
Lennox - Salesforce Solution Architect

Lennox - Salesforce Solution Architect

Lennox India Technology Centre Private Limited • Chennai, India
10 days ago
Job description

Role Overview - Salesforce Solution Architect

Experience : 5-10 Years

Location : Chennai

Job Type : Full Time

Work Mode : (Client to Confirm)

Role Summary :

We are looking for an experienced Salesforce Solution Architect who can lead solution design, large-scale implementations, and complex integrations across Salesforce Clouds. The ideal candidate should be a strong communicator, a hands-on expert in multiple Salesforce clouds, and capable of guiding global clients and internal teams.

Key Responsibilities :

Solution Design & Architecture :

  • Lead requirement gathering discussions and define project scope aligned with business needs.
  • Design scalable, secure, and efficient Salesforce architectures following industry best practices.
  • Develop technical architecture diagrams, data models, and end-to-end workflow designs.
  • Manage integrations with third-party systems, AI tools, and Data Cloud platforms.
  • Implement automation strategies to optimize system performance and user experience.

Technical Leadership & Strategy :

  • Work as a trusted advisor to stakeholders, providing best practices on Salesforce configurations and architecture.
  • Mentor developers, administrators, and consultants to ensure high-quality delivery.
  • Stay updated on Salesforce innovations, including Data Cloud, Einstein AI, and GenAI capabilities.
  • Maintain compliance with security, scalability, and data privacy standards.
  • Client Engagement & Communication :

  • Translate complex technical solutions into clear business benefits.
  • Deliver impactful demos, architecture walkthroughs, and proposal presentations.
  • Collaborate with global clients (US & UK) and build strong stakeholder Initiatives :
  • Contribute to internal knowledge sharing, documentation, and best-practice playbooks.
  • Support pre-sales activities, including solution estimation and RFP responses.
  • Participate in mentoring initiatives and diversity-focused programs.
  • Required Qualifications :

  • 5-6+ years of hands-on Salesforce experience (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud).
  • Strong experience in leading large-scale Salesforce implementations as a Solution Architect.
  • Excellent communication, stakeholder management, and storytelling capabilities.
  • Expertise in designing scalable solutions with integrations and automation workflows.
  • Ability to work with global clients and adapt to multicultural business environments.
  • Familiarity with Salesforce Data Cloud, Generative AI, Einstein AI.
  • Knowledge of Nonprofit Cloud / NPSP is an added advantage.
  • Bachelor's degree in Computer Science, IT, or equivalent experience.
  • (ref : iimjobs.com)

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    Solution Architect • Chennai, India

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