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Store Manager

Store Manager

Shobha Shringar JewellersGandhinagar, IN
18 hours ago
Job description

About Us : Shobha Shringar Jewellers is a luxury jewellery brand known for its exquisite craftsmanship and timeless elegance. With a legacy of over 40 years, we blend tradition with contemporary artistry, offering finely crafted pieces that celebrate heritage and sophistication.

Working model : Onsite

Location : Walkeshwar, Mumbai

Days : Monday - Saturday

Timings : 10 : 30am - 7 : 30pm

Budget : 50 to 80k (depending on experience)

Experience : 4-8 years

About the Role : We are looking for a Store Manager - Sales who understands the world of luxury jewelry and knows how to create an exceptional in-store experience. The ideal candidate has experience with renowned jewelry brands, a deep knowledge of fine jewelry, gemstones, and craftsmanship, and the ability to engage HNI and UHNI clients with refined communication and personalized service. This role requires a strong sales acumen, storytelling ability, and relationship-building skills to curate meaningful client experiences while upholding the exclusivity of Shobha Shringar.

Key Responsibilities :

Client Experience & Sales Excellence

  • Provide a personalized, high-end shopping experience, ensuring clients feel valued and understood.
  • Develop and maintain strong relationships with clients, offering expert guidance on fine jewelry selections.
  • Educate customers on gemstones, craftsmanship, and the artistry behind each piece.
  • Consistently achieve and exceed sales targets, maximizing revenue while upholding brand integrity.

Brand Representation & Store Operations

  • Embody the elegance of Shobha Shringar through impeccable grooming, etiquette, and product knowledge.
  • Assist in merchandising and visual presentation, ensuring the store reflects luxury and sophistication.
  • Handle client inquiries, appointments, and bespoke orders with professionalism and discretion.
  • Support in-store events and private client appointments, curating seamless luxury experiences.

    • Clienteling & Relationship Building

  • Develop a network of loyal customers through follow-ups, invitations, and exclusive previews.
  • Leverage CRM tools to track client preferences and offer tailored recommendations.
  • Stay updated on luxury market trends, competitive brands, and evolving customer preferences.

    • What We Are Looking For :

  • Experience : 4-8 years in fine jewelry or luxury retail sales, preferably with a renowned brand.
  • Education : A strong academic background in business, marketing, or a related field is preferred.
  • Strong Communication & Customer-Centric : Ability to engage with high-end clients, build lasting relationships, and deliver exceptional service.
  • Sales Expertise & Product Knowledge : Proven track record in achieving sales targets, with extensive knowledge of luxury jewelry to guide customers effectively.
  • Leadership & Positive Attitude : Ability to lead a team with an energetic, approachable, and enthusiastic demeanor, ensuring a high standard of customer experience.
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    Store Manager • Gandhinagar, IN