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Office365 Administrator

SofttekIN

30+ days ago

Job description

About Softtek

Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 15 Global Delivery Centers in the , Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India. Softtek helps improve and produce predictable outcomes for top-tier corporations in over 20 countries. Softtek is the creator and a leader of the nearshore industry.

Requirements

Engineer with Sr experience working on Microsoft Exchange, Teams, Office 365 and Sharepoint environments.

Responsibilities

Support and manage all infrastructure systems associated with AVOLTAs O365 and collaboration environment, ensuring compliance with change control processes.

Administer and maintain systems, keeping installed software at third-party recommended levels.

Monitor and support all O365 environments (including MS Exchange Online, MS Teams, Azure AD, SharePoint, OneDrive, etc.).

Support mobile messaging environments.

Support both Cloud and on-premises infrastructure systems.

Ensure provision of support and necessary methodologies for all test and quality assurance environments associated with the supported infrastructure systems.

Develop and regularly update Operations Manuals (Runbooks) and Process and Procedure manuals specific to midrange technology for effective operations and recovery procedures concerning the supported infrastructure systems.

Manage and support multi-cloud environments offering unified management services in dedicated environments (on-premises, third-party data center), private clouds, and public clouds.

Provide weekly status reporting to AVOLTA stakeholders on the health, performance, and utilization of hybrid infrastructure.

End user training as required, limited to 3 timezone based sessions on new features / changes to the service

Agree, Define and Enable annual Service Improvement and Innovation Roadmaps

Required Languages

English Upper Intermediate 70-79 %

Possible Job location(s)

Bangalore, India.

Talent Attraction Specialist

Office 365 Administrator - Senior

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