Description :
Job Title : Technology Head Platforms
Department : Technology & Engineering
Reports To : Chief Technology Officer
Location : Chennai | Bangalore | Hyderabad | Mumbai | Gurgaon
Role Purpose :
The Technology Head Platforms will lead the vision, architecture, and realization of next-generation, AI / ML-first intelligent platforms that power enterprise-scale digital products and services. This role demands a visionary leader who can turn ideas into reality through productization and standardization, building modular, scalable, and commercially viable solutions that drive measurable business value.
The incumbent will play a pivotal role in driving platform modernization, orchestrating automation, and optimizing performance across distributed ecosystems while supporting internal IT transformation initiatives. A strong grasp of commercial strategy, technical innovation, and cross-functional leadership will be essential to deliver high-impact outcomes for clients and enterprise operations alike.
Key Responsibilities :
Strategic Leadership :
- Define and lead the strategic vision for AI / ML-first platform ecosystems aligned with business growth objectives.
- Build, productize, and standardize reusable digital components that accelerate innovation and ensure agility.
- Drive a commercially intelligent technology strategy, optimizing total cost of ownership (TCO) and maximizing ROI for every initiative.
- Collaborate with executive leadership to influence strategic decisions through technology foresight and data-driven insight.
- Drive scalability, resilience, and reliability standards across all mission-critical systems.
Architecture & Delivery :
Architect AI / ML-first platforms (formerly cloud-native) leveraging serverless, containerized, and automated intelligence frameworks.Champion product-driven, interoperable ecosystems that integrate seamlessly across business units.Ensure every platform is modular, secure, and performance-optimized for multi-tenant environments.Lead the transformation from traditional cloud platforms to self-learning, continuously improving systems powered by automation and analytics.Engineering Excellence :
Build and mentor cross-functional teams of platform engineers, data scientists, solution architects, and DevOps experts.Establish frameworks for CI / CD, observability, and reliability using infrastructure-as-code and automation-driven pipelines.Institutionalize engineering best practices that enable speed, stability, and scale globally.Oversee 24 / 7 uptime with proactive monitoring, capacity forecasting, and risk management.Governance, Risk, and Compliance :
Define governance models for technology operations, version control, and DevSecOps compliance.Ensure adherence to cybersecurity, data privacy, and regulatory standards (ISO 27001, SOC2, GDPR).Promote transparency and accountability through robust observability, centralized logging, and full traceability.Innovation & Partnerships :
Drive AI / ML-led experimentation and use cases that power applied innovation.Lead internal IT modernization by scaling automation, analytics, and digital transformation initiatives.Foster collaborations with hyperscalers, technology partners, and open-source communities to accelerate edge innovation.Introduce platforms-as-a-service (PaaS) models that not only serve clients but also empower internal teams.People Leadership :
Inspire high-performing global teams that thrive on curiosity, creativity, and execution excellence.Promote a culture of continuous improvement, inclusion, and innovation-centered leadership.Build organizational capabilities and scale talent through structured mentorship and upskilling Experience and Skills :18 to 24 years of leadership experience in IT services, consulting, or digital platform engineering.Proven success in building and scaling large enterprise-scale platforms driven by AI, ML, and automation.Demonstrated ability to productize technology ideas into commercially successful solutions.Strong grasp of platform modernization, DevOps transformation, and data platform integration.Excellent commercial and business acumen with a strategic yet execution-oriented mindset.Experience managing distributed, multi-technology global engineering :Bachelors or Masters in Computer Science, Information Technology, or Engineering.Certifications in AWS, Azure, or GCP Architecture preferred.PMP, ITIL, or similar certifications Attributes :Visionary with a balance of strategic foresight and business pragmatism.Deeply commercial thinker who aligns technology impact with measurable business outcomes.Passionate about innovation, product development, and large-scale transformation.Inspiring communicator with the ability to influence, motivate, and align diverse teams globally.(ref : hirist.tech)