Integration Specialist

We’re Hiring | Technical Support Engineer – Integrations

Are you passionate about solving complex technical challenges, debugging integrations, and making enterprise systems talk to each other seamlessly? If yes — we want you on our team!

As a Technical Support Engineer (Integrations), you’ll be part of our TechSupport Backend (B2B – Enterprise Customer) team, helping global clients troubleshoot and resolve issues related to APIs, SSO, LDAP, and web services.

You’ll act as the bridge between customers, developers, and infrastructure teams — ensuring smooth integrations and world-class customer experience.

What You’ll Do

• Resolve integration, authentication, and connectivity issues (REST / SOAP, SAML, OAuth, LDAP).
• Diagnose data exchange, API, and email infrastructure challenges.
• Perform root cause analysis (RCA) and collaborate with internal engineering teams.
• Script in JavaScript / Python / Shell for automation and troubleshooting.
• Work on Linux / Unix or Windows Server environments.

What We’re Looking For

✅ 3–8 years of technical / integration support experience (SaaS / Cloud preferred).

✅ Hands-on with SSO, APIs, LDAP, JDBC / ODBC, Networking.

✅ Strong scripting (JavaScript / Python / Shell) and SQL skills.

✅ Excellent communication and problem-solving mindset.

Bonus : ServiceNow, Cloud (Azure / AWS / GCP / Okta), ITSM / ITIL, CMDB.

Location : Hyderabad (Hybrid – 3 Days WFO)

Education : B.Tech / B.E. / B.Sc. (CS or IT)

Notice Period : Immediate to 3 Weeks

Take the Next Step

If you’re ready to be the technical backbone behind global integrations — this is your chance!

Register & complete our quick assessment test to qualify for the next round

Click here to Register & Take the Assessment

✨ All the best! You’re one assessment away from your dream job.

– Team Trigent