Counter Service Expert - Fully Remote

About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position : Counter and Rental Clerk

Type : Independent Contractor

Compensation : $35–$50 / hour

Location : Remote

Duration : 6 weeks

Commitment : 20+ hours / week

Role Responsibilities

• Write tasks and scenarios that reflect real-world counter and rental clerk work based on your professional experience.
• Create realistic customer service situations involving rental agreements, vehicle / equipment checkouts, and return processing.
• Develop scenarios for handling payments, damage assessments, insurance options, and customer inquiries.
• Review and evaluate AI responses to rental service queries for accuracy and professionalism.
• Provide detailed feedback on rental industry scenarios to improve AI training.
• Work independently and asynchronously to meet deadlines while improving AI model performance.

Qualifications

Must-Have

Preferred

Start Date

Compensation & Legal

Application Process (Takes 20–30 mins to complete)

Resources & Support

PS : Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Skills Required

Written Communication