Talent.com
This job offer is not available in your country.
System Network Administrator

System Network Administrator

GraftronicsMumbai, Maharashtra, India
12 days ago
Job description

Company Description

Graftronics specializes in Managed Detection & Response (MDR) and advanced cybersecurity solutions to help businesses stay ahead of cyber threats. With over 35 years of IT expertise, Graftronics delivers seamless, scalable, and future-proof security solutions. The company offers services such as MDR, Sophos Cybersecurity Solutions, Network & Cloud Security, Compliance-Ready Security, and Seamless IT Security Integration.

Role Description

  • Provide on-site technical support to clients, addressing hardware, software, and network-related issues in a timely and efficient manner.
  • Diagnose and troubleshoot complex technical problems, utilizing logical reasoning, technical documentation, and available resources.
  • Install, configure, and maintain hardware components such as servers, workstations, peripherals, and specialized equipment.
  • Install, configure, and troubleshoot Server operating systems (Windows, Linux), applications, and proprietary software.
  • Install, configure, and troubleshoot Backup Software & NAS / SAN ( HPE / SYNOLOGY / ACRONIS)
  • Install, configure, and troubleshoot Firewall (SOPHOS / FORTINET / SONICWALL).
  • Perform system upgrades, patches, and security updates as required.
  • Diagnose and resolve network connectivity issues, including LAN, WAN, and wireless networks.
  • Provide clear and concise technical guidance and training to clients on the use and maintenance of our products and services.
  • Document all support activities, including problem descriptions, troubleshooting steps, and resolutions, in a detailed and accurate manner.
  • Escalate complex issues to internal support teams when necessary, ensuring clear communication and follow-through.
  • Maintain a high level of client satisfaction through professional demeanor, effective communication, and timely resolution of issues.
  • Stay up-to-date with the latest hardware and software technologies relevant to our product offerings.
  • Manage and maintain a personal inventory of necessary tools, equipment, and spare parts.
  • Adhere to all company policies, procedures, and service level agreements (SLAs).
  • Occasionally participate in pre-sales technical discussions and site surveys.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
  • Number of years )  years of experience in a field support role, providing hardware and software support
  • Strong knowledge of computer hardware, operating systems (Windows and Linux), networking concepts (TCP / IP, DNS, DHCP), and troubleshooting methodologies.
  • Hands-on experience with Server OS ,FIREWALL , BACKUP. (WINDOWS / SOPHOS / ACRONIS )
  • Hands-on experience with hardware installation, configuration, and maintenance.
  • Proficiency in installing, configuring, and troubleshooting various software applications.
  • Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues effectively.
  • Strong communication (verbal and written) and interpersonal skills, with the ability to explain technical concepts to non-technical users.
  • Demonstrated ability to work independently and manage time effectively in a fast-paced environment.
  • A strong customer-centric approach with a commitment to providing exceptional service.
  • Valid driver's license and willingness to travel to client sites within the Mumbai region.
  • Preferred Skills :

  • Industry certifications such as CompTIA A+, Network+, Security+, Microsoft Certified Professional (MCP), or Cisco certifications.
  • Experience with specific hardware or software relevant to our company's products (e.g., Installation of RAID Servers, Knowledge of hardware firewalls like Sophos, FortiGate, SonicWall. Managing windows server 20008R2, 2012R2,2016 and 2019 Active Directory Services, configuring windows servers and installing different roles on the server)
  • Familiarity with remote support tools and techniques.
  • Familiarity with backup solutions like Firewall , Endpoint Security , DLP , Encryption.
  • Familiarity with backup solutions like NAS devices and cloud-based services and security protocols.
  • Knowledge of Windows Registry, including knowledge of modifying systems, Windows Patch    Management, File and Print Server Management.
  • Create a job alert for this search

    System Administrator • Mumbai, Maharashtra, India

    Related jobs
    • Promoted
    System Administrator

    System Administrator

    AricentMumbai
    Role : System Administrator Job Description : - Responsible for the installation, implementation, performance, testing, and integrity of a large IBM Sysple...Show moreLast updated: 30+ days ago
    Server System Administrator

    Server System Administrator

    POWER BRIDGE SYSTEMS PRIVATE LIMITEDMumbai, Maharashtra, India
    We are seeking a dedicated and technically proficient.The ideal candidate will have 1 3 years of hands-on experience in system administration and a solid understanding of VMware virtualization te...Show moreLast updated: 27 days ago
    Network Administrator

    Network Administrator

    KyndrylMumbai, Maharashtra, India
    At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ...Show moreLast updated: 16 days ago
    • Promoted
    System Administrator - IT Infrastructure

    System Administrator - IT Infrastructure

    Tehno RightMumbai
    Role : IT & System Administrator Job description : - Managed and maintained the schools IT infrastructure, including servers, network equipment, CCTTs,...Show moreLast updated: 30+ days ago
    System Administrator

    System Administrator

    Leapswitch Networks Pvt LtdMumbai, Maharashtra, IN
    Installation, configuration, troubleshooting and administration of Linux OS.Understanding of virtualization (kvm,hyper-v,vmware). Disk Management, LVM (Logical Volume, Volume Group), File Systems,.L...Show moreLast updated: 30+ days ago
    • Promoted
    Network Administrator - VPN / VoIP

    Network Administrator - VPN / VoIP

    DigiFocal IT Solutions Pvt LtdMumbai
    Key Responsibilities : - Network Maintenance and Troubleshooting : Maintain and troubleshoot local area networks (LAN), wide area networks (WAN), v...Show moreLast updated: 3 days ago
    • Promoted
    SAP Basis System Administrator

    SAP Basis System Administrator

    e-Hireo Global SolutionsMumbai
    Position : SAP Basis System Administrator Experience : 5+ Yrs Location : Andheri (Mumbai) - WFOShow moreLast updated: 30+ days ago
    • Promoted
    System Administrator

    System Administrator

    LDS Infotech Pvt. Ltd.Mumbai
    We are seeking a highly skilled and proactive System Administrator with over 4 years of hands-on experience in managing IT infrastructure, system performance, and security across multi-platform env...Show moreLast updated: 18 days ago
    • Promoted
    System Administrator

    System Administrator

    MGT-COMMERCE GmbHMumbai, IN
    MGT-Commerce is a Berlin-based company founded in 2010 that specializes in providing managed cloud hosting services for Magento e-commerce shops on top of Amazon Web Services (AWS).As an AWS Advanc...Show moreLast updated: 30+ days ago
    • Promoted
    System Administrator

    System Administrator

    CareerXperts ConsultingMumbai, IN
    You’ll be responsible for the stability, performance, and security of servers, networks, and systems that keep our operations running smoothly. Install, configure, and maintain physical and virtual ...Show moreLast updated: 1 day ago
    • Promoted
    System Administrator

    System Administrator

    AvenDATAMumbai, IN
    We're Hiring : IT Administrator – Join Our Remote Team.Futuretech Factory One is a fast-growing, tech-driven company with around 200 employees. We specialize in building and maintaining modern, secur...Show moreLast updated: 15 days ago
    Network Administrator

    Network Administrator

    @ Six SigmaMumbai City
    Requirement Type Permanent Job Title Network Administrator Job Level Middle Management Job Description Opening for Network Administrator for Mumbai Location. Openings 2 Job Domain IT Experience - Mi...Show moreLast updated: 17 days ago
    System Administrator

    System Administrator

    Vanilla Networks Pvt LtdIndia
    Are you a technically proficient system administrator who is either Red Hat and / or Microsoft certified and with a passion for to solve complex technical problems? We are looking for well experienc...Show moreLast updated: 30+ days ago
    • Promoted
    System Administrator

    System Administrator

    Syntax HR SolutionsMumbai, IN
    System Administrator (Contract Basis).We are seeking an experienced and proactive.This role requires hands-on expertise in managing Proxmox virtualization, Docker containers, Linux and Windows serv...Show moreLast updated: 25 days ago
    • Promoted
    Linux System Administrator

    Linux System Administrator

    Tata Consultancy ServicesMumbai Metropolitan Region, India
    Senior Systems AdministratorL3 - Redhat Enterprise Linux.NB : Looking for Imeediate Joiners.Familiarity with security policies, best practices and hardening.Show moreLast updated: 20 days ago
    Linux System Administrator

    Linux System Administrator

    AccelyaMumbai, Maharashtra, India
    We are looking for an experienced Linux System Administrator to manage the installation, configuration, and maintenance of Linux-based systems and infrastructure. The ideal candidate will have exten...Show moreLast updated: 12 days ago
    System Administrator

    System Administrator

    Anicalls (Pty) LtdMumbai, India
    Design, develop and launch Salesforce.Responsible for administrative functions.Design and implementation of advanced configuration such as workflow rules, validation rules, complex assignment rules...Show moreLast updated: 30+ days ago
    Network Administrator

    Network Administrator

    Famic TechnologiesIndia
    Famic Technologies Pvt Ltd is an IT company supporting the development of renowned software solutions, including : .Automation Studio : design and simulation of fluid power and industrial automation ...Show moreLast updated: 30+ days ago