Job Summary
Long Description
The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Essential Duties And Responsibilities
- Setup / breakdown of conference spaces to meet the customers event needs
- Perform preventative maintenance task to help maintain customer spaces
- Clean various AV equipment including but not limited to : camera lenses, monitors and equipment fans.
- Responsible for job site documentation as needed
- Perform support tasks in a timely and quality conscious manner
- Work with internal / external teams in a professional manner that reflects the values of AVI-SPL
- Provide client training as needed
- Adhere to and understand local safety standards for all site duties
- Setup and troubleshoot various audio / video systems.
- Travel to various job sites as required
Other Duties Assigned As Needed Skills And Abilities
Effectively communicate with employees, customers and colleaguesAbility to use hand and power tools in a safe and efficient mannerAbility to work and think independently and ensuring to meet deadlinesBasic computer knowledgeKnowledge of basic signal flow for audio, video and controlValid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standardsEducation And / or Experience
Minimum of 1 - 2 years of audiovisual support experience preferredFormal education in Electronics or related field preferredMinimum of a High School Diploma or equivalent preferredMore About Us
AVI-SPL is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA / Disabled / Veteran Protected Employer VEVRAA Federal Contractor.
Skills Required
Basic Computer Knowledge, client training