Client Relations & Business Growth Director

esponsibilities

Effectively maintaining relationships with clients, effectively handling client challenges for customized assignments.

Identify unrated clients and facilitate them in migrating from unrated domain to rated domain and help them leverage rating for fund raising.

Increases operational efficiency, Sales MIS, CRM updation.

Completion of commitments in due time frame, Situation handling- like unavailability of information from clients, bankers, etc.

Reaching target achievement : based on no. of mandates & no. of cases executed.

Maintaining quality of clients acquired & completion of the commitments in the due time frame, competitive intelligence, reporting system efficiency, overseeing growth in business in various states, tracking case completion with rating group on a regular basis.

Meeting quarterly and annual sales revenue targets.

Developing business plan including Revenues target, product mix and margin objectives.

Meeting & arranging events for Knowledge Sharing with Corporate Clients, Banks & Financial institutions, Merchant Bankers.

Maintaining thorough understanding of the client’s industry, including industry trends, industry business processes, industry financial measurements and performance indicators, and key client competitors in their industry.

Displaying dedication in meeting the expectations of customers to achieve high level of customer satisfaction.

Qualifications

MBA

Required Skills

Good experience in sales domain.

Experience in client onboarding and relationship building role and acquiring new clients.

Good understanding of debt markets.

Exhibits thorough Product knowledge & Market knowledge.

Exhibits strong conceptual clarity and understanding of credit ratings, rating exercise and its internal processes.

Prior experience in handling business development relating to rating / grading products for Equity Capital Markets and / or Debt Capital Markets (NCD / CP / CD / Structured Finance).

Working Knowledge of basic rating / grading products e.G. Corporate Finance Rating / IPO Grading / Bank Loan Rating / Mutual Fund Grading.

Exhibits excellent communication (oral and written), interpersonal and presentation skills.

Excellent telephone and net etiquette.

Proficient in computer skills (word, excel, PowerPoint).

Effective in preparing MIS, presentations, reports / summaries, etc.

Ability to work under tight deadlines.