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Associate Manager (STEM Trial Workshops)

Associate Manager (STEM Trial Workshops)

Discoveries Quintessentialbelgaum, India
10 hours ago
Job description

Job Title : Associate Manager – STEM Trial Workshops

Department : Education / Operations / Student Engagement

About the Role

We are looking for an enthusiastic and organized Associate Manager – STEM Trial Workshops to oversee the planning, coordination, and enhancement of our trial workshop experiences. This role bridges education, operations, and customer engagement , ensuring every student and parent experiences the excitement of STEM learning from their very first session.

You will work closely with academic, marketing, and operations teams to deliver high-quality, engaging trial workshops that inspire students and drive enrollment growth.

Key Responsibilities

1. Workshop Management & Coordination

  • Plan, schedule, and manage online and in-person STEM trial workshops across regions.
  • Coordinate with instructors, technical teams, and support staff to ensure smooth delivery.
  • Track workshop performance including registrations, attendance, and conversion metrics.
  • Manage contingencies such as last-minute instructor changes, reschedules, or technical issues.

2. Instructor & Team Collaboration

  • Partner with instructors to ensure readiness, training, and alignment with session goals.
  • Provide constructive feedback and support to enhance session quality and student engagement.
  • Work with operations and academic teams to continuously improve trial content and experience.

    • 3. Customer & Parent Engagement

  • Communicate with parents and students before and after sessions to ensure satisfaction.
  • Handle queries and ensure a seamless experience throughout the trial journey.
  • Gather and analyze feedback to improve workshop impact and conversion outcomes.

    • 4. Reporting & Data Analysis

  • Monitor and analyze key performance indicators such as attendance and engagement.
  • Generate actionable reports and insights to inform strategic decisions.
  • Identify patterns and opportunities to improve efficiency and learner outcomes.

    • 5. Quality Assurance & Innovation

  • Maintain consistency with the organization’s educational quality standards.
  • Introduce creative engagement ideas to make sessions more interactive and inspiring.
  • Experiment with new formats or engagement techniques to boost trial-to-enrollment rates.

    • Qualifications

  • Bachelor’s or Master’s degree in Education, Science, Engineering, Management, or a related field .
  • 2–5 years of experience in the education or edtech industry, ideally in operations, student engagement, or academic coordination.
  • Strong understanding of STEM learning methodologies ; experience working with children (6–18 years) is an advantage.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to manage multiple workshops and meet deadlines in a dynamic environment.
  • Proficient in Google Workspace, CRM systems, and online meeting platforms (Zoom, MS Teams, etc.).

    • Preferred Skills

  • Experience managing trial classes, demo sessions, or workshops in an education or training setup.
  • Strong analytical mindset with the ability to interpret data and drive improvements.
  • Creative problem-solver with a passion for designing engaging STEM learning experiences.
  • Comfortable working in a fast-paced, target-driven environment.

    • What We Offer

  • Be part of a fast-growing global edtech company making a real impact on young learners.
  • A collaborative, innovative, and growth-oriented work culture.
  • Competitive compensation and performance-based incentives.
  • Opportunities for continuous learning and professional development.
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