[Apply in 3 Minutes] Demand Manager

Position Overview

The Sales & Demand Manager is responsible for driving total hotel revenue by managing both offline and online business segments, including Corporate, MICE (Meetings, Incentives, Conferences, and Exhibitions), Travel Trade, and OTA Distribution Channels).

The role combines proactive sales, digital distribution management, market analytics, and strategic pricing to achieve the hotel's room, banquet, and F&B revenue targets while upholding brand standards of service, integrity, and excellence.

Key Responsibilities

1. Revenue Generation & Business Development

• Achieve and exceed monthly, quarterly, and annual revenue targets across Rooms, Banquets, and F&B.
• Develop and execute sales and demand action plans for all market segments (Corporate, MICE, Leisure, Travel Agents, OTA, etc.).
• Conduct proactive sales calls, client meetings, and property site inspections to generate leads and conversions.
• Identify new business opportunities through competitor research, market trends, and industry networking.
• Negotiate rate contracts, proposals, and event quotations in line with pricing strategies.
• Collaborate with the Revenue Manager to optimize rate structures, promotions, and yield management.

2. Client Relationship & Account Management

3. Market Intelligence & Reporting

5. Coordination & Team Collaboration

6. Brand Standards & Compliance

Qualifications & Requirements

Key Performance Indicators (KPIs)

Work Environment

Core Competencies