Immigration Case Manager

Company Description

Australian Migration Lawyers (AML) is Australia's largest independent migration law firm, supported by an administrative support team located in a multi-storey office building in Gurugram.

AML works with businesses and individuals to make immigration to Australia as straightforward as possible. Our highly skilled team of qualified Australian migration lawyers provide advice to those navigating Australia’s complex immigration program.

Role Description

IMMIGRATION CASE MANAGER (x6)

This is a full-time on-site role for an Immigration Case Manager located in a multi-storey office building in Gurugram. The person will work from Gurugram and provide administrative support to a team of Australian migration lawyers located in Australia.

Daily duties will include :

• on-boarding and off-boarding clients in the firm's case management system and other information systems
• dispatching questionairres in order to collect necessary information and ensuring responses are received in a timely manner
• updating and maintaining the correct file status in the firm’s case management and other information systems
• administrative tasks such as saving attachments and documents in compatible formats to pre-determined evidence folders, collating attachments and indexing documents, re-sizing attachments and documents as appropriate
• updating templates and following the firm’s comprehensive work-flow process checklists to allow matters to be progressed in a timely manner
• filing emails, categorising correspondence, monitoring timelines, recording key dates and milestones
• assisting in the development of standard operating procedures (SOPs) and recommending efficiencies to improve the firm’s standard administrative processes
• liaising with Australian Migration Lawyers and paralegals

ASSOCIATE IMMIGRATION CASE MANAGER (x4)

The Associate Immigration Case Manager is a more junior position which will provide support to Immigration Case Managers.

Qualifications