Solutions Engineer

Company Description

DIRAK is a globally renowned technology and system provider specializing in latching, hinging, and gasketing components for enclosure construction. DIRAK India Panel Fittings Pvt. Ltd. is a trusted manufacturer, exporter, and supplier of high-quality latches, hinges, and fittings, designed to meet safety requirements in commercial, industrial, and residential applications. Known for their durability, strength, and precision, DIRAK’s products serve industries such as energy distribution, rail, industrial machinery, food processing, and HVAC. Using premium materials sourced from certified vendors, DIRAK India ensures exceptional product quality with innovative designs tailored to client needs.

Role Description

This is a full-time remote role for a Sales Engineer. The Sales Engineer will be responsible for providing technical support, developing and maintaining client relationships, facilitating product sales, and ensuring customer satisfaction. Day-to-day tasks include addressing client inquiries, presenting product benefits, supporting sales efforts with technical expertise, and collaborating with internal teams to deliver tailored solutions for diverse applications.

Qualifications

• Expertise in Sales Engineering and Technical Support
• Strong skills in Customer Service and Communication
• Experience in Sales, including client relationship management
• Ability to understand and present technical product details effectively
• Problem-solving abilities and attention to detail
• Bachelor’s degree in Engineering or a related field is preferred
• Experience in the manufacturing or industrial sector is an advantage