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Food Beverage Executive
AccorHotelVisakhapatnam, Andhra Pradesh, India14 days ago
Job descriptionCoordinate and assist in opening / closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation Assist management to supervise junior team members and casual labor under his / her leadership / section and to ensure that all tasks assigned / required in the outlet are carried out on time and according to instruction and departmental standards Take and record restaurant reservations / cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis Take food and beverage orders according to guests requirements and preferences Deliver food & beverage services in accordance to departmental standards and procedures Ensure that all food & beverage are served according to service standard Upsell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Try to remember individual patrons names and their preferences to extend a personalized service
Additional Information :
- Responsible for daily administration meeting and greeting dealing with guests queries and complaints and booking rooms. visitors
- Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded.
- Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
- Any matter which may affect the interests of Novotel Visakhapatnam Varun Beach should be brought to the attention of the Management.
Remote Work : Employment Type :
Fulltime