Key account sales manager

Job Summary :

We are seeking a Manager / Assistant Manager to oversee proposal coordination, client relationship management, and revenue growth through renewals, upselling, and cross-selling. The ideal candidate will play a key role in maintaining strong client relationships, ensuring seamless post-sales processes, and identifying new business opportunities.

Key Responsibilities :

1. Proposal Coordination

Prepare and share detailed proposals based on client requirements.

Ensure timely follow-ups to facilitate quicker decision-making and deal closure.

2. Client Relationship Management

Act as the primary point of contact for post-sales interactions.

Address client inquiries, concerns, and requests with professionalism and efficiency.

Build and maintain long-term relationships to ensure high client satisfaction and retention.

3. Renewals, Upselling & Cross-Selling

Track and ensure timely contract renewals to maintain business continuity.

Identify opportunities for upselling and cross-selling additional services.

Work closely with internal teams to customize solutions based on client needs.

Requirements :

Proven experience in sales, account management, or client servicing.

Strong communication, negotiation, and relationship-building skills.

Ability to analyze client needs and provide strategic business solutions.

Proficiency in CRM tools (Zoho CRM preferred) and Microsoft Office.

A proactive and detail-oriented approach to problem-solving.