Mainframe CICS / MQ System Programmer SME

This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a Mainframe CICS / MQ System Programmer SME at Kyndryl, you'll have the opportunity to shape the very foundation of the technology that drives our world. Your work will involve developing, testing, and maintaining the software that controls a computer's operating system, hardware, and other systems software. You'll be a master troubleshooter and problem-solver, with the skills to fix even the most complex issues that arise.

Not only will you be responsible for ensuring the security of our computer systems, but you'll also work closely with other IT professionals to design and implement cutting-edge technology that keeps Kyndryl ahead of the curve.

In this role, you'll provide the underlying Mainframe operating system platform programming and DBDC subsystem programming support that forms the backbone of our applications. You'll guide functional objectives on technologies and make use of your expert knowledge to drive solutions to complex problems.

As a leader in this field, you'll also be expected to conduct RCA discussions for the products you work on and provide ongoing technical and operational guidance to lead professional work teams. You may even manage departments on a national or international level, defining objectives and managing resources to ensure the success of your projects.

Your expertise will be crucial in influencing people outside of your department or function, and you'll have the opportunity to directly shape the technology landscape of the world we live in. If you're looking for an exciting and challenging role in the fast-paced world of systems programming, Kyndryl is the place for you!

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major hyperscaler platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience

As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to CICS and related ISV products.

Capable of Upgrading / Installing and Migrating CICS Transaction servers

Capable of Upgrading / Installing and supporting IBM & ISV related Products.

Primary on call support for CICS and associated ISV products.

Diagnose CICS system and related product issues and follow up with root cause analysis

Participate in Disaster Recovery planning and tests as scheduled

Knowledge about the CICS functionality and architecture

Experience in CICS transaction server, related ISV products.

Install, test, configure and implement mainframe WMQ and associated system software while maintaining a stable operating system environment for business applications.

Perform WMQ system backups and recovery

Monitors system activity for performance and availability and where necessary, tune accordingly

Perform problem diagnosis and resolution.

Create, maintain and use automation scripts for MQ for z / OS monitoring, alerting and problem determination and resolution

Design and Implement security aspects related to Mainframe MQ.

Architect / Design Clustering, workload balancing in client environment

Troubleshoot Infrastructure and Application issues related to MQ

Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.

Ensure documentation of all related operational processes and procedures.

Install and upgrade MQ for z / OS using ShopzSeries and SMP / E.

Troubleshoot MQ problems using MQ command line and monitoring tools

Provide primary and backup on-call support during extended hours (including nights and weekends).

Preferred Technical and Professional Experience

Bachelor's degree in computer science or a related field.

Basic Knowledge on the following technologies : z / OS, Unix System Services, SMP / E, REXX, Java, VSAM, Third party products

Evaluate and recommend changes to current and future system software requirements to meet the organization's needs.

Excellent troubleshooting and customer service skills.

Troubleshoot Infrastructure and Application issues related to ZOS

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily : Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.