Nexthink

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TCS Hiring for Nexthink

Experience Range : - 05 To 15 Yrs

Job Locations : Pan India

Job Description

Key Responsibilities

Develop and maintain custom Remote Actions using PowerShell and Nexthink Act.

Create interactive dashboards and NXQL queries to visualize and analyze user experience data.

Build and deploy Nexthink campaigns to gather user feedback and drive engagement.

Integrate Nexthink with other ITSM and monitoring tools (e.g., ServiceNow, SCCM).

Collaborate with cross-functional teams to implement automation workflows and experience improvement initiatives.

Analyze IT changes and proactively develop solutions to mitigate user experience risks.

Shape

Required Skills & Expertise

Nexthink Modules : Deep experience with Act, Engage, and Portal.

Scripting & Development : Strong in PowerShell, with ability to write scalable Remote Actions.

NXQL : Proficient in writing and optimizing queries for data extraction and analysis.

Integration : Experience integrating Nexthink with external systems via APIs or connectors.

IT Infrastructure Knowledge : Familiarity with Wintel, virtualization, RDP, and network / system administration.

Cloud Platforms : Hands-on with AWS, Azure, or similar.

Good to Have

Experience in Digital Experience Monitoring (DEM) or similar platforms.

Proven success in automation pipeline delivery and user experience optimization.