Information Technology Support Specialist

Role : Offshore IT Support

Type : 6 month contract

Location : Remote in India

JOB DESCRIPTION

Insight Global is seeking offshore IT Support for one of Canada's largest independent retailer. This team is focused on upgrading store systems from Windows 10 to Windows 11. The team is currently decommissioning outdated dealer-owned computers and installing new hardware and software across over thousands of stores. The day-to-day will be focused on copying and pasting commands, following detailed documentation to clean up servers and execute backend tasks, and decommissioning old store computers.

REQUIRED SKILLS AND EXPERIENCE

• 1-3 years experience in IT support
• Linux knowledge
• Exposure to ServiceNow
• Good communication skills